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Luméra

Shipping policy

Shipping Policy

At Luméra, we are committed to delivering your order safely and efficiently.

Processing Time

Orders are processed within 1–3 business days after purchase.
You will receive a confirmation email once your order has been processed.

Delivery Time

Estimated delivery time: 7–12 business days after dispatch.
Delivery times may vary depending on location and demand.

Shipping Cost

We offer free standard shipping on all orders.

Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor delivery progress.

Delays

Occasionally, shipping may be delayed due to factors outside our control such as customs processing, carrier delays, or peak seasonal demand.
We appreciate your patience in these situations.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Stolen Packages

If your package is marked delivered but not received, please contact us within 7 days of delivery confirmation so we can assist.

Contact

If you have any questions about shipping, please contact us at:
nickmistry101@gmail.com